Step-by-step

Step-by-step Shopping

At Friendlies Chemist Subiaco we now offer a convenient way to access our products with our NEW online store. Our selection is growing each week as we continue to develop and improve our website with the aim to provide you a rewarding online shopping experience with us.

The following tips will help to guide you through the process:
  1. First become a Website Member (a user of our website) by clicking on "Register here" at the top of the screen beneath the login panel. 
  1. Browse our products by clicking on the words (product category links) beneath the heading “Shopping” in the left hand column of the home page. You will find that these product categories will then break down into further subcategories based on brands.
     
  2. Search is available via the “Search for” panel/window at the top of the left hand column. Type in a keyword you are searching for and use the drop-down menu beneath it to search either by product name, brand, or description.
     
  3. “Add to cart” any items you would like to purchase. You will see that the total of your shopping cart will appear at the top right corner of the page so you can keep track of your number of items and balance.
     
  4. Some products are 'Practitioner Only' and require a questionnaire to be completed first before viewing pricing information and adding to your shopping cart. You will notice that beneath the product there will be a panel saying "Questionnaire" instead of "Add to cart". Click on the panel to complete the the questionnaire. If you are not already a 'Website Member' then it will prompt you to become one first before the questionnaire page appears. Once the questionnaire form is submitted you will be able to continue shopping and add any 'Practitioner Only' items to your cart. You only complete this form once as it securely stores your information for next time you log in to shop. Our qualified Naturopaths and Pharmacists will review your information supplied as necessary.
  1. When you are ready to finalise your order click on “Checkout” at the top right corner of the page. If you wish to change the quantity of an item or remove an item you can do so at this stage by making any changes and then clicking on “Update”.
     
  2. Then follow the prompts to set up your online account with us and finalise your order.
     
  3. You will have the opportunity to obtain 15% discount on your order with our Friendlies Discount Club. If you are already a member you can enter the code provided together with your membership number. If you are not, then please make a comment in the “Order note” section requesting to join, or fill out an online membership form under the menu bar “Discount Club” (at the top of the screen), submenu item “Become a Member Now”. Your membership may incur a joining fee, check here for details.
     
  4. Once your order is finalised we will be in touch with you to confirm your order. If you have any further queries you can always contact us
We pride ourselves on our customer service and are eager for your feedback, so please feel free to contact us with any thoughts, suggestions or enquiries.

Latest Product News

  • Salin Plus read more
  • McArthur Natural Products - AS SEEN ON TODAY TONIGHT read more
  • Omegagen Cardio - Now available in 90 capsules! read more

Location / Trading Hours

136 Rokeby Road Subiaco Perth WA 6008, Australia
Mon-Fri:* 8:00am - 7:00pm
*Thursday: 8.00am - 8.00pm
Saturday: 8.30am - 5:00pm
Sunday: 10:00am - 4:00pm

Have a Question?

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    a Naturopath
  • Click to speak to
    a Pharmacist

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